Frequently Asked Questions
Everything you need to know about our beeswax formulations, pet safety, wooden wicks, and artisan bar soaps.
Why are FtaaE candles made with beeswax instead of soy or paraffin? ↓
Paraffin is a petroleum refining byproduct that emits carcinogenic benzene and toluene. Soy is frequently GMO-heavy and blended with paraffin. Beeswax is completely natural, non-toxic, hypoallergenic, and releases negative ions that neutralize airborne dust and allergens.
Are FtaaE products pet-safe for dogs and cats? ↓
Most of our essential oil candles are safe around pets when burned in well-ventilated areas. However, cats are particularly sensitive to high concentrations of tea tree, citrus, and eucalyptus oils, while dogs should avoid pennyroyal and wintergreen. We clearly label all botanical ingredients on our product packaging.
Why do you use wooden wicks? ↓
Wooden wicks provide a soothing, soft crackling sound reminiscent of a cozy wood fireplace. Sourced from FSC-certified sustainable timber, they burn cleaner and create a wider melt pool than traditional cotton wicks.
Why don't your candles smell as overpowering as commercial brands? ↓
Synthetic fragrances use chemical fixatives and boosters designed to aggressively project scent across an entire house, often triggering migraines. We strictly use 100% pure botanical essential oils, providing an authentic, soothing aromatherapy experience that is gentle on your body.
What makes your artisan bar soaps different? ↓
Our soaps are cold-processed with saponified virgin coconut oil, rich shea butter, and pure essential oils. They contain zero synthetic detergents (SLS/SLES), parabens, triclosan, or phthalates, and come packaged in 100% plastic-free recyclable paper unit cartons.
What is your shipping policy? ↓
We offer Free US Standard Shipping on all orders over $65. Orders are processed within 1-2 business days and typically arrive within 3-5 business days.